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FAQ

Most frequent questions and answers

Since 2018, LOSTMARY has been making an effort on innovative products via a smart heating system. Meanwhile, we discover the need for fresh tastes and more flexible ways of vaping are thriving year by year. To get better tastes and transfer a repeatable experience to our customers, the products have been obedient to the keywords of LOSTMARY: enjoyment, reliability and experience. After thousands of experiments, we found methods of making our products with high-quality materials, pure taste, and delicate design, only to present you with products that will surely meet your demand.

You must be of legal smoking age in your state/country.

There is no diacetyl in our products, and all our products are certified safe for use.

The main ingredients we used in our e-liquid: food grade or pharmaceutical grade propylene glycol and vegetable glycerin, natural & artificial flavors, and nicotine (except for nicotine-free products).

Please check the Warranty Terms & Conditions for details.

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